Last Updated: February 28, 2025

Welcome to Martoni Bike LLC (“we,” “our,” or “us”). By accessing or using our website martonibike.com (the “Site”) and purchasing electric bikes or related products (“Products”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using the Site. If you do not agree to these Terms, you should not use the Site or purchase Products.

1. Acceptance of Terms

By using the Site or purchasing Products, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy and any other applicable policies, terms, or conditions available on the Site. We reserve the right to change, modify, or update these Terms at any time without prior notice. The most recent version of the Terms will be posted on this page.

2. Products

We sell electric bikes and related accessories. The descriptions, images, and prices of Products on the Site are for informational purposes only. We make no warranties or representations regarding the accuracy, completeness, or timeliness of the Product information. We reserve the right to modify or discontinue any Products at any time without notice.

3. Eligibility to Purchase

To make a purchase on our Site, you must be at least 18 years old or have the consent of a parent or guardian. By purchasing a Product, you represent and warrant that you are of legal age and have the legal capacity to enter into binding contracts.

4. Pricing and Payment

Prices for Products are listed on the Site in USD. We strive to ensure the accuracy of all prices, but errors may occur. If a pricing error is identified, we reserve the right to cancel or refuse orders based on the incorrect price.

We accept payments through credit cards, debit cards, and other payment methods offered on the Site. All payments are processed securely through third-party payment processors. You agree to provide accurate, complete, and current payment information, and you authorize us to charge the total amount of your order to the provided payment method.

5. Shipping and Delivery

We currently ship within the United States only. Shipping costs, delivery times, and options will be provided during checkout. While we strive to deliver your Products as quickly as possible, we are not responsible for any delays or damages caused by shipping carriers.

You are responsible for ensuring the accuracy of the shipping address provided. If a package is undeliverable due to an incorrect address, we may charge you for re-shipping or may cancel the order.

6. Returns and Refunds

We offer a [30-day] return policy for electric bikes and related products, starting from the date of delivery. To be eligible for a return, Products must be unused, in new condition, and in the original packaging. To initiate a return, contact our customer service team at [email protected].

Refunds will be issued to the original payment method, minus any shipping charges or restocking fees, if applicable. Some Products, such as those that have been customized or used, may not be eligible for a return.

7. Warranty

We offer a [1-year] limited warranty on all electric bikes from the date of purchase, covering manufacturing defects in materials and workmanship. The warranty does not cover damage due to misuse, improper assembly, or normal wear and tear. Please refer to the product-specific warranty documentation for more details.

8. Customer Responsibility

As a customer, you are responsible for following all safety and maintenance instructions provided with your electric bike. It is important to wear appropriate safety gear, including a helmet, and follow local laws and regulations regarding the use of electric bikes.

You agree to use the Products in accordance with all applicable local, state, and federal laws. We are not responsible for any injuries, accidents, or damages resulting from the use or misuse of our Products.

9. User Accounts

To purchase Products from the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.

10. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

11. Intellectual Property

The content, design, graphics, logos, and other materials on the Site are the intellectual property of [Your E-commerce Shop Name] or its licensors and are protected by U.S. copyright and trademark laws. You may not use, copy, modify, or distribute any of our content without our prior written consent.

12. Limitation of Liability

To the fullest extent permitted by law, [Your E-commerce Shop Name] is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, Products, or services. Our liability to you for any claim arising from these Terms shall not exceed the amount you paid for the Products in question.

13. Indemnification

You agree to indemnify and hold [Your E-commerce Shop Name], its affiliates, employees, agents, and partners harmless from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms and any disputes arising from your use of the Site or the purchase of Products will be governed by and construed in accordance with the laws of the State of [Your State], USA, without regard to its conflict of law principles.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in [Your City], [Your State], USA.

16. Force Majeure

We are not liable for any delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, war, government action, or technical issues.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Information

If you have any questions about these Terms or need assistance with your order, please contact us at:

Martoni Bike LLC

Email: [email protected]

Phone: 0963896563

These Terms and Conditions apply to all users and customers of our Site. Please review them periodically for any updates. By continuing to use the Site and making purchases, you agree to abide by the most current version of these Terms.