We’re Here to Get You Riding

First of all, we invite you to check the FAQ below because there is a 95% chance your answer is in there.

Want to take a test ride? Looking for support?

Reach out to us—we’d love to hear from you. Our team will get back to you as soon as possible.

Let’s ride!

Contact us
How do I place an order?

Simply browse the products, choose your preferred options (like size or color), and click “Add to Cart.” When you’re ready, go to your cart and follow the checkout process to complete your purchase.

Can I change or cancel my order after it’s placed?

We process orders quickly, but if you need to make changes or cancel, please contact us as soon as possible. Once an order has been shipped, we can no longer make changes.

Which countries can you deliver to?

We currently ship to the USA only. If you are in Taiwan, please visit our Taiwanese website to order.

What are the shipping options and costs?

We offer standard shipping with Fedex. Shipping costs are calculated at checkout based on your location. Shipping is free for all orders over USD 500.

How long does delivery take?
Delivery times vary by location. Standard shipping usually takes 3–7 business days
How can I track my order?

Once your order ships, we’ll email you a tracking link so you can follow your package's journey.

What is your return and exchange policy?

We accept returns within 30 days of delivery for unused, unworn items in original packaging. Some exclusions may apply.

How do I return an item?

Contact our support team to start the process. We’ll provide instructions and a return shipping label if applicable.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, Apple pay, Google pay, Cash pay and other secure payment options shown at checkout.

Is it safe to enter my payment information on your site?

Yes, our site uses SSL encryption and secure payment gateways to protect your information.


Do I need an account to place an order?

No, you can check out as a guest. However, creating an account lets you track orders and manage your information more easily.

How do I reset my password?

Click “Forgot Password” on the login page and follow the instructions to reset it via email.

How do I use a promo code?

Enter your promo code in the cart and click “Apply” to update your total.

Can I use more than one discount code?

Only one promo code can be applied per order, unless otherwise stated.

How can I contact customer service?

You can reach us through our contact form. Our team usually responds within 24 hours.

What are your customer support hours?

Our support team is available Monday to Friday, 9 AM – 5 PM (local time)